Interview with an employee of paypal accounts suspended or limited

Here is the testimony of a friend (Stephen Urbi) who worked at PayPal:

"As a former employee of paypal, I understand the frustration of many people who have problems with this company. Many of my colleagues have left because of the practical application of too hasty. For several years, the management of paypal has instructed us not to reveal our true name, to avoid direct communication with users.

The suspensions of suspensions / restrictions paypal account is taken by one person, located in Luxembourg. The decision to lift the suspension of an account is from the same person and his team. If only one staff person decides to close your "final" then there will be nothing left to do. Even if paypal will ask you to fax documents, the decision to suspend an account has already been made and your email / phone call will be ineffective.

If you want to continue using despite your paypal account suspended, you I do not know why, change your IP address and delete all your cookies. Especially do not use a "proxy" that can make your IP address anonymous, PayPal has a team which is responsible specifically to track the IP address "suspicious". In addition, all your bank accounts will be inactive. If you use them in your new Paypal account, they will be immediately identified and the limited account.

It is best to contact your bank and tell them your bank account and credit card were stolen / used by others. This will have two main effects: first paypal can not withdraw money from your bank account if transactions take place and your account is limited, as this will avoid paypal make withdrawals from your credit card if the balance becomes negative paypal . Also this will help you get new bank details (credit card and bank account)